Loading...

About Sytner Haverfordwest BMW.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

BMW Upgrade Scheme.

Read

BMW Help: Recalls

Read

BMW i8 Roadster

Read

Impress with the new BMW Shadow Edition

Read

New M Sport Limited Edition for BMW 6 Series Coupé and BMW 6 Series Gran Coupé.

Read

The new BMW 5 Series Touring

Read

THE NEW BMW i8 PROTONIC COLOURS.

Read

BMW wins three awards at the 2017 fleet world honours

Read

Sytner Group take First Place at the Sunday Times Best Big Companies to Work For Awards

Read

Success for Sytner at the BMW Retailer of the Year Awards.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Had car booked in for MOT but I needed new tyres. It would have been helpful to have tyres and MOT together but unfortunately, even though I contacted in advance and asked for best quote, you were £70 inc VAT more per tyre! than a local supplier.

Service

Didn't deliver on what was expected ??

Service

Have dealt consistently with this team. Always very friendly, accommodating and they make you feel valid as a customer. Greatly impressed by their professionalism.

Service

Very polite and knowledgeable counter staff although service took a fair while longer than the quoted 90 minutes and I thought the service was to include a car wash.

Service

Quoted 1 hr 30 mins but actually took 2 hrs 25. No apology for delay. On checklist it shows that the bodywork had been examined (visually ok,areas 1 to 4) however a scrape and dent to the rear nearside bumper was missed..

Service

First class people and service

Service

Excellent customer service as always

Service

I had visited the dealership to enquire the availability and cost of the tyres that I needed replacing non were in stock but would be in stock the following day and I would receive a telephone call to confirm, that did not happen.

Service

The fault the car went in for i.e. Xdrive alarm has re-occured

Service

Unanswered quiery.

Service

nothing too much trouble

Service

I’ve used courtesy cars from this dealer many times. However on this occasion I was told to bring the car back with the same level of fuel, even though I travelled 20 miles max. There should be a limit on this, I.e over certain milage, refuel.

Service

Required advice with low transmission whine when engine has warmed up , was advised that my front tyre pressures were too low. The pressures were increased to 36lbs . This has not cured the noise as it is still evident where do I go from here

Service

Same answer as above - wonderful service, kind and helpful staff, very relaxed environment And - they got me back on the road!

Service

As above .

Service

Very friendly and approachable staff

Service

great service

Service

The vehicle was checked expertly and even cleaned after the Service

Service

Polite and friendly staff

Service

All aspects dealt with efficiently

Service

Friendly and proficient service from reception and technical staff. Complete satisfaction not given due to failure of staff to provide an estimate for cosmetic paint touch-up to minor damage to rear bumper as requested.

Service

Friendly staff loveley coffee

Service

Kept me informed

Service

Excellent apart from the odd hiccup in finance.........

Service

Very responsive to individual customer needs

Service

Polite, efficient, offer of transport - I particularly liked the idea of sending a video of findings during the service by email

Service

good service, good people

Service

Very helpful

Service

As always service experience was exceptional. Staff are friendly, efficient, courteous and helpful.

Service

got a load car, good service and vehicle returned clean

Service

M140i,intermediate service,oil,filter,micro filter,£302.00,that is excessive.

Service

Car checked and cleaned in good time .Lovely coffee

Service

They arranged the service at a convenient time and carried out the service efficiently, giving good feedback on the work carried out. They also cleaned the car inside and out.

Service

Very efficient and even cleaned the car afterwards

Service

One issue not resolved and I’ve had to revisit on 2 further occasions to get the issue fixed.

Service

Very friendly and knowledgeable staff

Service

Works well

Service

No issues with service or staff

Service

Danielle was fabulous , as always , the team are the reason I will always visit Sytner Haverfordwest . Brilliant techs and awesome sales and support

Service

Did job to time, cost and quality. Also helpful staff.

Service

The staff are friendly,polite and professional. They give the customer a personal touch. The goodwill gesture was excellent.

Service

The recent first service on my car was carried out to my complete satisfaction,

Service

£48 to tell me I don't have an oil leak is a little on the steep side

Service

Excellent survice!

Service

Great friendly and helpful staff, technician took a short drive with me to check out road noise which helped a quick diagnosis, explained on the emailed health check video

Service

I had to wait rather longer than I expected but I was made to feel comfortable and relaxed.

Service

Good friendly service.

Service

Good service and car service was completed with only required items that needed to be checked and replaced.

Service

The way the booking was dealt with both on the telephone and whilst at garage was excellent.

Service

They did what they said they would do within the time promised

Service

Very helpful

Service

Professional, friendly sales and service.

Service

over-long wait for simple tyre replacement and excessive cost of tyre

Service

The service and support received by the manager

Sales

Alex was honest and clear from the moment we met him, he made sure we got the right car at the right price going that extra mile.

Sales

Slight misunderstanding on final spec for new car.

Sales

the staff were efficient, experienced and very thoughtful of our needs.

Sales

Car was ready when estimated and in great condition sales advisor kept us updated at all times

Sales

No pressure, plenty of time and attention. Organised, kept in contact.

Sales

Was kept informed all the time

Sales

Excellent service start to finish

Sales

Professional, welcoming staff

Sales

The only glitch was on the financial side, otherwise 5 stars

Sales

I was always treated as a valuable customer, the staff were always polite and courteous, I always felt comfortable. It was a pleasure to do business there. Also the coffee was very nice.

Sales

On delivery, two cigarette lighters were missing leaving the sockets unprotected as was the manual. I am still waiting for these items.

Sales

Very friendly and helpful

Sales

Always a warm welcome, very clean and well kept showroom, and staff that are always helpful.