Since buying the car in Dec 16 the after service has been brilliant
East to book - job done and car cleaned
Everything went as arranged. Well received at reception, lent a car everybody was very friendly and polite.
A pleasant experience although it took a little longer than expected.
The vehicle seems to have had the fault fixed and has been driving ok since the repair work.
I was on holiday in the area when a stone chip got into the braking system. I called into Haverfordwest without an appointment, knowing they would help but expecting to be there for some time. I received instant attention and the problem was resolved
Good reception area and attention.
Always helpful and polite , willing to keep customer happy
Nick the body shop manager has worked on my car previously and is always the first choice to correct any issues in regards to body shop and paint work.Nick offers a first class service, an asset to the business unlike some other members of staff.
Courtesy car provided and personnel very friendly and helpful
Very helpful and kind staff.Sadly though the repair for a water leak in the EGR cooling system turned out to cost £830!!
Once again Jamie & Ceri were most helpful. Great service.
friendly and very helpful
Prompt, no quibble service to investigate & solve the problem
job well done with all
Everything done as promised. Car left clean
From start to finish great service. Nothing too much of a problem.
I did not score 5 as I wished the problem hadbt occurred in the first place
Work carried out as specified and on time.
The guy in the stores was very helpful as regards the correct part no. I had obtained from a third party and rang me back to inform me the new item had to be configured on their computor. Booked in next week and the job was done (cam. image corrected
The work was completed to our satisfaction (We hope) as it has not rained yet.The staff were very helpful and friendly.
Very good service with a special thanks to a valuable member of staff, Ceri Thomas
My problem was solved
As all BMW garages Haverfordwest provide a friendly & professional approach to car servicing. This seems to have improved since the recent rebranding
Excellent service from all I dealt with.
Good service, pleasant reception. All as expected.
Excellent service and felt looked after
Phoned service centre and was advised to take appropriate, extremely helpful.
Lianne delt with my issue and she did it very professional, kept me up to date with everything. Very pleased with the service she provided me
Excellent reception and service completed on time
Excellent service from the receptionist namely Dani, and your sales executive namely Matthew, who excelled at his job. He was so professional and approachable it was a pleasure to do business with him, we will definitely return to Sytner
Best customer service I've seen from a BMW dealership. Much better than the others I have used.
wonderful car, your best sales representative, a warm welcome and of course the unveiling! What more can you ask.
Nick Evans, the sales executive at Sytner Haverfordwest was absolutely brilliant.
Extremely satisfied with the professional, courteous, patient and cheerful staff, especially Mr N Evans
I have purchased BMW vehicles from Green Bower and now Sytner for a number of years, and have found all the team from reception,service,sales and the management team professional and friendly, I would never go anywhere else, I did and regretted it,
First class support and customer service. Friendly and professional staff
The disability salesperson at Synter group Haverfordwest was great, from the start of the process to picking up our BMW X1, friendly and great knowledge of what we required, would recommend the service to anyone, we wanted quality and we got it.
at sytner haverfordwest all the staff could not do enough for me,and sales staff mr nick evans nothing was to much trouble, the servies was excellenct
I was very pleased the way we where shown around the car and all the qestions that we asked was answered in great detail and how helpful mr Nick Evans was in showing us all the accessories and specifications .In all we was very satisfied
Nick took all my needs into consideration when purchasing the car and when I picked it up
The sales man - Matthew Cooper has been extremely helpful, he managed to exceed my requirement and specifications for my car requirements and managed to organise it in the extremely short lead time I required. He's been a pleasure to deal with.
Very professional, knowledgeable and approachable salesman, namely Matthew
The salesman Warren Clark was most helpful and explained everything in detail. The vehicle is far superior to my previous Series 5 520d.
Excellent service as always. Nick Evans is always helpful.
Pleasant and efficient staff