Loading...

About Sytner Haverfordwest BMW.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

BMW i8 Roadster

Read

Impress with the new BMW Shadow Edition

Read

New M Sport Limited Edition for BMW 6 Series Coupé and BMW 6 Series Gran Coupé.

Read

The new BMW 5 Series Touring

Read

THE NEW BMW i8 PROTONIC COLOURS.

Read

BMW wins three awards at the 2017 fleet world honours

Read

Sytner Group take First Place at the Sunday Times Best Big Companies to Work For Awards

Read

Success for Sytner at the BMW Retailer of the Year Awards.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

good customer recognition and pleasant surroundings

Service

A plastic cover was left in the side pocket and I have not discovered where it is from. To go back to the dealer to sort it means a 40 mile round trip. everything else was fine

Service

as above

Service

Work carried out swiftly and efficiently, courtesy car available, car had been thoroughly cleaned - well done

Service

staff are friendly and helpful

Service

friendly welcoming service, completed quickly and efficiently. I was made to feel my custom was valued

Service

Kept me informed of what was happening and they really did respect you as a valued customer.

Service

The service was excellent

Service

same reasons i mentioned i should have been advised the service plan is none refundable

Service

There was a problem with the brake tester so they dropped me in to town and picked me up later when it had been fixed. These things sometimes happen and machines do go wrong so how the staff handle these things is important. They were very helpful.

Service

My answer is already detailed in item 1

Service

They didn’t fix or diagnose the correct problem, car has now been taken to Sytner Cardiff and they have found the problem

Service

Some confusion with booking the car in, which was done over the phone but sorted out quickly.

Service

Sytner surpassed the required test for all that is the service/repair experience,even valeted the car afterwards,in and out,staff perfect,you are never ignored,even if they are busy at the time,couldn't do more.

Service

Having driven the vehicle since , the problem has been resolved as of today

Service

I wasn’t long waiting for the service

Service

We have used Sytner Haverfordwest several times and each time their service is excellent. The girls at reception are always really friendly, helpful and knowledgable. The work done to the vehicle is always excellent and the car always comes out clean

Service

Job done well but was expensive......... wing mirror cap as £45 but cost £60 to have it sprayed the body colour!!! WOW................ when I bought the car the total wing mirrors only cost £450 for the pair

Service

Staff could not have been more helpful

Service

Job done as it should be.easy

Service

The vehicle was returned to me after its first visit with the fault still present. The fault indicator was clear to be seen when starting the car. The subsequent visit was competently handled and successful.

Service

I went in for my first service, I was told 90mins was the expected wait time but this ran over by nearly an hour. No one came to update me.

Service

Good service engineers

Service

The car had a fault with the auto headlight and on using the car yesterday I find the fault to be worse than before the service

Service

Full service completed and MOT in the time given and I was notified immediately

Service

Relatively painless experience.

Service

see above

Service

Lovely car and very friendly and helpful staff

Service

Only one complaint is I wish they would not wash my car as whoever does it is not very good at it or train someone who takes pride in his/her work and does a properly not just a quick power wash then rub with a dirty rag.

Service

good service

Service

Good service and attitude

Service

Listened to everything I wanted

Service

Thanks for very quick service... Danielle in the service department was brilliant in easing the pain of the bill.

Service

A good service by the technician

Service

very pleasant staff, comfortable waiting area, but service took longer than predicted

Service

The price for this service is far too high, over £500 originally. A similar service including microfilter and air filter and oil in Nov 2015 was £232 these price rises are not acceptable!

Service

Reasonable exchange price on old car, service and attitude

Service

This was my second service at Sytner Haverfordwest [car purchased at Sytner Newport before Sytner took over at Haverfordwest], and must say that the quality of the service was excellent.

Service

See above. Work also done under warranty and service plan too.

Service

Car has not had service lights reset - I'm going to have to go back.

Service

effiicient and courteous reception and service completed on time

Service

Staff are always helpful, great coffee, loan of a car whilst my X3 was given its mot and service

Service

Very good customer service. The cost was relatively high and that is why I did't give this 5 stars ...

Service

as above.....also communicated when car was ready & reported any work/no work required.

Service

Good service, freindly staff

Service

Job done quickly while waiting.Leaving one with confidence of a job well done.

Service

Very helpful and friendly staff, nice environment.

Service

Not Garages fault but unable to resolve problem at time of visit.

Service

Polite, happy and helpful service experience

Service

The estimated waiting time was exceeded by 20%, we had to ask for a cup of coffee during our 2 hour wait, and although I suggested, following my last visit here, that a second chair be provided at the reception desk, that has not been done.

Service

Very happy.

Service

Very good communication and value

Service

Car could not be repaired on the day (seized track rods required replacement) Loan car given and repairs completed the following day. Would have awarded 5 stars had the repair been made under BMW insured warranty for which I pay some £80 per month.

Service

Very good service

Service

Super service as usual.

Sales

The willingness to do everything asked to enable a purchase decision to be made and the friendliness and helpfulness of the staff

Sales

Excellent service from test drive to purchase

Sales

Excellent service from Richard

Sales

having dealt with this dealer before I had confidence in the staff

Sales

Very satisfied.

Sales

Great hospitality provided at BMW Haverfordwest by Nick Evans. He did a grand reveal of the car from under a cover, spent approx. 3 hours with me going through the paper work and the car itself.

Sales

I have complete confidence in BMW and the staff at Haverfordwest to sort out any issues I may have in the future

Sales

Brilliant

Sales

The sales executive, Matthew Cooper, returned from his leave on the collection day that I had chosen. Every step of the paperwork was made clear and precise from him. I understood fully everything that I was signing. Exceptional service!

Sales

Excellent service from sales advisor and team

Sales

SEE ABOVE

Sales

Everyone is so helpful and knowledgeable. Nick Evans and Alison in finance are great, everything you need to know is explained and you don’t feel stupid asking questions, they are more than happy to clarify matters in laymans terms. Very professional