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About Sytner Haverfordwest BMW.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I explained that obviously the idea of getting the tracking done was to get as much mileage out of the very expensive tyres which could - at this stage - still be saved, but was told again that this was normal practice (continued in survey section 3)

Service

Friendly service within the garage.

Service

Very pleased; had wheel alloy replaced under warranty without any problems whatsoever. Very efficient and speedy response and fitted within 2 weeks from start to finish.

Service

Swift and efficient service sorting out s punctured runflat tyre

Service

??

Service

Excellent service

Service

Always found them courteous friendly and professional

Service

99^ happy

Service

Very poor experience.

Service

Efficiency and helpfulness of staff

Service

I was kept informed of the fault and repair after the car was taken to my local dealer after breaking down on the motorway.

Service

Due to oil over side of engine , service book not stamped . I reckon the oil was siphoned out not drained which leaded me to think the service I payed for was not done properly. I dipped oil after my wife came back the 20 mile home oil was black

Service

Sevice staff always helpful and get any problem sorted

Service

Friendly and helpful staff and technicians

Service

The staff at all BMW garages have been help full, car ready on time stated, also clean.

Service

Bit of a mix up with the availability of parts, but all other aspects of the service were great. Notice was given early and the appointment was rearranged in good time, couldn't ask for much more.

Service

The service on the car was done quick and good,

Service

birthday check up was told car would be cleaned only a superficial wash was told when complained "but it is free" !!!!!

Service

The service is always carried out professionally.

Service

5 stars in most respects except 90 minute scheduled time overran by almost 25 minutes

Service

Excellent and friendly staff

Service

I have purchased about 12 - 13 3 & 4 series BMW 's over the last 35years, from Green Bower & Sytner ownership.I have always been happy with the service received. But 2 weeks ago I had white staining left on leather seat while in for 'recall' work.

Service

Service was excellent. One thing I'd like to note, if they unplug all connections to the dashcam during service, maybe reconnect before returning to customer!

Service

This was my first experience of Sytner Haverfordwest and I will definitely be returning. I experienced excellent customer service, especially from Danielle and was given a brand new 3 Series courtesy car to use while mine was being repaired.

Service

Very satisfied with service.

Service

Wasted a day because what was agreed was not carried out

Service

Nothing wrong with the service or the staff, just stings the pocket a bit!

Service

No courtesy cars offered on a Saturday. Cost a little higher than I would have liked.,

Service

v good

Service

couldn't have been better

Service

The 'health check' that resulted in an online video being sent to me seemed pointless and I wasn't too happy later to be given two MOT advisory notices that weren't mentioned in the 'health check'!

Service

No problem getting a service appointment.

Service

Good job done as usual just dropped from 5 as break squeal still there

Service

The one area of difficulty is the absence of detail provided compared with previous services eg tyre treads, I had a short video sent which said brake discs were 70% used but no indication of how long before they needed replacing.

Service

The service team are very professional, both Elaine and Dannielle have made sure everything is ok and my car is looked after. The video showing the vehicle inspection is s great idea.

Service

work done efficently

Service

They continue to try and find the source of intermittent clicking noise

Service

The ramp was broken had to rearrange

Service

The dash board and Stirling wheel were not cleaned. The driver seat was not hovered. There was mud in the front left tyre.

Service

Efficient and thorough

Service

An appointment was made by your head office for a recall on the car and we were told that there would not be anything to pay. On the day we paid £107 as someone, not me, had booked a car service as well. I find this a bit underhand.

Service

An excellent journey from initial contact, purchase and delivery.

Sales

The paint protection hadn't been applied correctly

Sales

Very professional, knowledgeable and approachable sales staff

Sales

excellent throughout every stage from ordering, updates and handover, Nick Evans is the best sales person ever

Sales

Nothing was too much trouble. Each little detail was explained fully, and I have ended up with a beautiful car!

Sales

Professional and smooth procedure from the time the factory build commenced.

Sales

Purchase was done very promptly and professionally. Delivery of my new car was on time as promised. I was kept informed all the way about my car from the start of order to the delivery stage.

Sales

Friendly, professional, approachable and knowledgeable sales person. Also felt he was completely trustworthy

Sales

Excellent service with friendly staff.

Sales

Professional and friendly service.

Sales

Big shout out to Manager John Rosser - very approachable & obliging & most of all to to my lovely long suffering ( where I'm concerned !) salesman Nick Evans - a complete gentleman & a delight to do business with.