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About Sytner Haverfordwest BMW.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

These guys were on the ball, they were expecting me and knew exactly what I was there for. Very polite and helpful reception ladies who clearly took customer care seriously.

Service

excellent staff

Service

great service

Service

Always kept me informed how car is getting on

Service

Service from Synter Haverfordwest is always second to none. From the reception staff to the sales team with special thanks to Nick Evans who made purchasing our car a pleasurable experience.

Service

Everything was carried out to a high standard.

Service

They look after me - very welcoming. - and always provided me with a replacement car.

Service

Can't fault the team

Service

When I booked a service it was confirmed the car had a service warranty. I waited for the service to be carried out, when ready, I was presented with an Invoice for £470.00. I was in shock until they confirmed it did have a warranty.

Service

Sytner Haverfordwest service staff always very helpful

Service

Good service but the work took a little bit longer than expected

Service

good service reception staff and technicians

Service

friendly efficient, no fuss

Service

Would of been 0 if it wasnt for the girls at the service desk

Service

Staff where very supportive and profesional...

Service

The service provided at Sytner Haverfordwest Is always very good staff are polite and professional.

Service

Well run dealership, plenty of new and pre-owned cars on display. Fabulous staff.

Service

Easy access, smart showroom, albeit small, efficient staff

Service

The team are as always, excellent ambassadors for BMW, giving great service and excellent customer service.

Service

Scott and fran on the front desk very helpful

Service

All the girls on the service desk are very proffesional and polite. They provided grade A customer experience

Service

Timing was as mentioned when booked in so really pleased

Service

Excellent service as always

Service

Had to wait 2 hours for a brake fluid change and over 6 miles on the odometer for road test?

Service

Pleased

Service

Work done efficiently and promptly.

Service

On time,informative video follow up,welcoming and professional.

Service

Excellent customer service including phone call the day before acting as a reminder. Very much appreciate the offer to have a lift into town whilst car was MOT'd. MOT done quickly and appreciated the health check too.

Service

The service was fine.

Service

Tyre reset came on the following day. Clock was not set back to correct time, service engineer who sent e mail of service did not bother to respond.

Service

All staff were very friendly

Service

Fast efficient service

Service

Very good service

Service

Good communication.

Service

They fixed the problem very quickly

Service

Good service

Service

Staff courteous and helpful

Service

Friendly staff

Service

Continue to provide the excellent standard of srevice over the last 23 years with Green Bower and recently Synter.

Service

Because of such poor customer service, ongoing faults with my car and my car being damaged at the dealership at Sytner Haverfordwest

Service

Always efficient.

Service

Always a good experience

Service

Had all my BMW cars with the same garage (even though the dealership has changed and I have always had more than satisfactory service

Sales

It was all done very professional by Lucie who sold us the car, which we liked the continuity of the same person dealing with us until the end and we know that if we need any advice that we can speak to her at any time.

Sales

Lucie kept us informed all the way through the process from ordering the car to its arrival, even sending us a video so that we could see our car whilst we were away. She even offered to come in and do the handover herself even though on leave!

Sales

Excellent sales staff, very knowledgeable and not at all pushy. Gave us time and space to make decisions but was there for advice if needed.

Sales

I got a car I wanted at a price/trade in I was happy with and was very satisfied with the excellent level of service and attention provided. What more can one ask for?

Sales

As I said, nick Evans is a gent,I have always purchased a car through nick, and Arron in finance is the same, no question excellent service from both, let down by the pdi check, I noticed the bad fitment of rear boot lining, don't think it's up to me

Sales

No hard sell excellent all round team

Sales

Alex Hathway our Salesman was superb.

Sales

As mentioned at question 1, over the moon with the experience from deciding what model, as I needed and X-Drive plus other essential add-on's, right through to change of cherished number plate to delivery, 100% satisfied with the service / handover

Sales

Again you have the best staff

Sales

Thanks to Aaron and Alex for an outstanding service

Sales

Top notch sales person-Nick. Great staff. Good coffee!

Sales

Very professional

Sales

Excellent salesman, Alex Hathway explained everything on the car to me. Made sure I was happy with my purchase. Answered all my questions. Very polite and knowledgeable.

Sales

Nothing was too much trouble for nick, taking time to answer any queries and ensuring all needs were met