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About Sytner Haverfordwest BMW.

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very satisfied did everything I asked them to do and kept me informed of any changes

Service

Work completed as arranged with no delay

Service

My car went to Sytner on the Saturday and returned to me, repaired, on the following Monday morning. Great service.

Service

Generally good but the attitude of reception staff very poor

Service

See above , much longer wait than expected, no updates. Could have been given choice on car wash

Service

Very much based on the above comment.

Service

Good customer experience

Service

They were great. They got us home, not BMWQ or Enterprise. They paid for a car to get us home as Enterprise after 7 hours offered a taxi.

Service

Staff excellent

Service

Problem sorted whilst I waited. Met the technician before the work started so that he could focus on the issue. Technician met me after the work was done to explain everything.

Service

everything was perfect

Service

See above - excellent.

Service

Excellent service, friendly and helpful staff

Service

During the service they advise you as they go along

Service

cost of oil change excessive

Service

It's all as question 1

Service

I was kept informed as to when my car would be ready. And the receptionist was able to tell me when parts on my car would need to be replaced, as routine servicing. There is no service book anymore, which I think is wrong if owners wish to carry out

Service

The salesman was professional and took the time to answer all our questions in a most helpful manner.

Service

Pleasant and friendly staff at reception

Service

Always friendly and helpful.Very good coffee.

Service

Always been hugely satisfied with the service.

Service

As above , great team who care

Service

well done

Service

Work done quickly and team in the sales area were friendly and informative.I have already recommended another friend to call and visit Nick in the show room re his new car.. Wants an X3

Service

Alex Hathway and John Rosser we’re brilliant

Sales

warm friendly and a good cup of tea,very patient despite our changing body paint colours

Sales

Extremely competent and professional from beginning to end of our purchase.with a very warm and friendly reception from all the staff.

Sales

I waited for a delivery date and bmw knew how desperate I needed the car so they organised private transportation to make sure I had my car before Christmas

Sales

Couldn’t fault the service!

Sales

Very pleased with service

Sales

Sytner Haverfordwest is Exellent. Alex, Elaine and all the staff are always helpful and welcoming. I couldn’t fault Sytner Haverfordwest at all.

Sales

could not fault from the front desk to talking to a sales executive all staff were really helpful and could not do enough for us

Sales

A good experience and I was made to feel special which I am not.

Sales

Friendly sales and reception

Sales

Everything was explained in detail. We were kept informed throughout the process.

Sales

professional service

Sales

We didn't have an appointment time for collecting the car so turned up as stated " sometime after midday". The people in front of us arrived late for their appointment so we had to wait until the sales executive had finished with them.

Sales

I was completely satisfied with my visit at a time when I was not sure whether to buy another car or keep the one I owned. In the end it was as if the new car was waiting there for me in its wrapping and as soon as I saw it, I had to have it!